My Oracle Support Banner

EBS Users Unable to Login: Authentication Failed (Doc ID 2759137.1)

Last updated on MARCH 15, 2021

Applies to:

Oracle E-Business Suite Technology Stack - Version 11.0.1 and later
Oracle Internet Directory - Version 11.1.1 and later
Information in this document applies to any platform.

Symptoms

EBusiness Suite (EBS) users linked with Oracle Internet Directory (OID) and Oracle Access Manager (OAM) Single Sign-On (SSO). (Users may also be synchronized from Active Directory (AD) to OID.)

Some users fail to login to EBS with error:

Authentication Failed

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.