Incorrect Contact Email Address Defaults On Purchase Order (Doc ID 2759476.1)

Last updated on APRIL 04, 2025

Applies to:

Symptoms

The problem is the incorrect Supplier Contact email address defaults on the Email Address field on the Purchase Order

Steps to Reproduce

1) From Buyer Work Center when creating a Purchase Order the incorrect email address is seen on the Email Address field in the Header region

2) From the Purchase Order Entry form the incorrect email address is seen when clicking Approve, and then see in Email Address field the incorrect value defaults

In the Supplier Contacts page the email address that defaults is not the one displayed in the purchase order email address field above.

Changes

Cause

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