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Self Service Batch Element Entry Review Page Displays Old Name For Employee (Doc ID 2760901.1)

Last updated on MARCH 19, 2021

Applies to:

Oracle Payroll - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

The Batch Element Entry Review Page is not showing latest name for employees.  It is showing the previous surname.

Steps to Reproduce

From Manager Self Service responsibility:

  1. Navigate Element Entries > Search or Create Batch  > Search for a batch > Select  batch > Click on the Update icon
  2. From the Batch Details screen, click on the Next button
  3. The Batch Details Review page is displayed.  In the Batch Created By field, the employee's old (maiden) name is displayed, instead of the current name.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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