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Performance issue while uploading Serial Numbers in Receiving Form for RMA. (Doc ID 2761561.1)

Last updated on MARCH 22, 2023

Applies to:

Oracle Inventory Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Receiving Functions

ACTUAL BEHAVIOR
---------------
Performance issue after entering serial numbers and click on save in while doing RMA in the receiving form
System is taking lot of time to complete the transaction.

EXPECTED BEHAVIOR
-----------------------
System should finish the transaction soon.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to INV(R)
2.Transactions>Return
3.Enter serial numbers and click on done
4.System is taking lot of time to complete transaction.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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