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Field Suggested Supplier Not Available In Procurement Dashboard And Large Amount of Unassigned Requisitions Showing in Metrics (Doc ID 2762138.1)

Last updated on MARCH 19, 2021

Applies to:

Oracle Enterprise Command Center Framework - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

Problem Summary
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Field suggested supplier not available in Procurement dashboard. Also Large Amount of Unassigned Requisitions Showing in Metrcs

Problem Description
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The suggested supplier field attribute is available in the metada and also enabled, but is not displaying in the Dashboard in the available refinements section
Also, the number of unassigned requisitions is very high in the purchasing operations dashboard. When analyzing one specific requisition a PO has been
created and buyer is assigned. So it seems the value shown in unassigned requisitions is way too high.
Same counts for the value requisitions to process. Number is also way too high.


STEPS
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1. Login to the E-Business Suite and choose the Purchasing Module.
2. Move to ECC dashboard
3. Try to add Suggested Vendor
4. Does not display

5. Now navigate to ECC - Requisitions
6. Results are showing a lot of Unassigned Requisitions
7. Pick one, and move to Forms
8. Can see Requisition is tied to PO already

BUSINESS IMPACT
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Expectation is that fields available to add would display and only Unassigned or To Process Requisitions would be counted

Cause

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In this Document
Symptoms
Cause
Solution
References


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