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DO_ACTION-027: User-Defined Exception PO_MSG_NULL_MESSAGE While Approving Standard Purchase Order (Doc ID 2762295.1)

Last updated on MARCH 22, 2021

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Accounting related

While trying to approve Standard Purchase Order, budgetary control fails with the following error:

ERROR
-----------------------
DO_ACTION-027: User-Defined Exception
Cause: A SQL error has occurred in DO_ACTION. The SQL error is User-Defined Exception.
Action: Take note of both this error number and the actions you were trying to perform. Contact your system administrator for further assistance.

second check the following error appears: PO_MSG_NULL_MESSAGE


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Purchasing Responsibility
2. Purchase Order
3. Create and submit a PO for approval
4. Budgetary control action failed with the above error

Cause

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In this Document
Symptoms
Cause
Solution


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