R12: AP: Quantity Billed Exceeds Quantity Received Hold (Doc ID 2762570.1)

Last updated on AUGUST 15, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Quantity billed exceeds quantity received hold is present on the invoice matched with a Purchase order number



STEPS
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The issue can be reproduced at will with the following steps:
1. Payables Responsibility
2. Invoice > Entry > Invoices > Match the invoice to receipt
3. Actions...1 > Validate
4. Notice the hold Quantity billed exceeds quantity received placed on the invoice, blocking invoice validation

Changes

Cause

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