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Order Lines From Different Warehouses Are Allowed To Be Scheduled, Changed And Saved To The Same Ship Set Without Error (Doc ID 2762729.1)

Last updated on MARCH 23, 2021

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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User is able to add order lines to same ship set from different warehouses.
This is causing scheduling issues as the system does not allow users to schedule lines having same ship set with different warehouses.

However, after scheduling, user can change the ship set

For example, three order lines on same order:

Line # 55 Warehouse : XYZ assigned to ship set # 55
Line # 56 Warehouse : XYZ assigned to same ship set # 55
Line # 57 Warehouse : ABC assigned to ship set # 57

User schedulea both ship sets (ship set 55 and 57) separately.

Later, partners ask user to change ship set of line #56 as they want to ship line# 55 separately.
User assigns line#56 to ship set 57, not noticing that ship set 57 is assigned to a different line with a different warehouse.
We face this issue particularly post scheduling. During scheduling, we don't have any issue.

 

EXPECTED BEHAVIOR
-----------------------

Expect that the application would have raised an error and alerted the user with a message and prevented this action from occurring.



STEPS
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The issue can be reproduced at will with the following steps:

1. OM Super User Responsibility
2. Orders, Returns > Enter and book order per example above
3. Schedule both ship sets 55 and 57 separately
4. Then change and assigns line# 56 to ship set 57.
5. No error is raised and application allows this change.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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