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Saved Search Shows Incorrect Data (Doc ID 2763349.1)

Last updated on MARCH 29, 2021

Applies to:

Oracle Order Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Transaction Inquiry & Status

ACTUAL BEHAVIOR
---------------
Saved search shows data under incorrect columns
Customer data is displayed under Shipping Method column
Shipping method data under sales person column
Sales persons under charges column

EXPECTED BEHAVIOR
-----------------------
Expect column shows correct information

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as "Order Management, HTML User Interface" responsibility
Under "Show Filters" LOV, select "New Search"
Select filters
Save
2. Under "Show Filters" LOV, select "Manage Saved Search"
Update
Select "Salesperson" in "Available Columns"
3. The column header and records do not match
'Booked Date' header shows Salesperson records
DFF [] header shows Booked Date records


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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