The Option Of Closing OPMs By Using 'Previous Open Debit' Is Not Working And The Debit Is Open
(Doc ID 2763870.1)
Last updated on MARCH 30, 2021
Applies to:
Oracle Trade Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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The option of closing OPMs by using 'previous open debit' is not working. The debit is open in Oracle but not showing as in CHRM
STEPS
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The issue can be reproduced at will with the following steps:
1. Trade Management > Claim
2. Query an OPM claim-> set settlement method as 'previous open debit'
3. Click on Previous Open Debit Items and shows nothing
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |