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Paid Claims Stuck In Pending Close Status (Doc ID 2764072.1)

Last updated on MARCH 26, 2021

Applies to:

Oracle Trade Management - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, CLAIMS

ACTUAL BEHAVIOR
---------------
Trade Management paid claims stuck in Pending close status.

Claims has been already paid but the status has been stuck in pending close status, could you please let us know the root cause and the solution to close .

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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