My Oracle Support Banner

Why Remove Icon shows in Disabled state In Customer Account Site Webpage in Business Purpose Tax Details Region? (Doc ID 2764371.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Receivables - Version 12.1.3 and later
Oracle E-Business Tax - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Why 'Remove' icon shows in disabled state in Customer Account Site Webpage in Business Purpose Tax Details Region?

Steps:

Responsibility: Receivables
Navigation: Customers page.


1)  Query the customer.
2)  Click on the details link to open up the customer account information.
3)  Click on the details link to open up the customer site.
4)  Click on 'Tax Profile' Button.
5)  In 'Customer Account Site Business Purpose Tax Details' region, 'Remove' Icon is shown disabled for the record.

 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.