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Depot Repair:Logistics Ship Line Price Not Defaulting To Zero (Doc ID 2764442.1)

Last updated on APRIL 02, 2021

Applies to:

Oracle Depot Repair - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Repair Execution


ACTUAL BEHAVIOR
---------------
Depot Repair Logistics Ship Line Price is not defaulting to zero.

EXPECTED BEHAVIOR
-----------------------
It should show the defaulting logistics ship line price to zero.
 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. When create Service Request from Depot Repair, the product line in repair orders are getting charged
2. Since it is only ship only line and the product are delivering is 'repaired product'
3. There shouldn't be any price for that product line but it is showing.
 

Cause

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In this Document
Symptoms
Cause
Solution


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