My Oracle Support Banner

Not Able To Receive Internal Requisition - Item Is Plain In Source Organization And 'Serial Controlled At Receipt' In Destination Organization- Record Stuck With ACCEPT Transaction (Doc ID 2764772.1)

Last updated on NOVEMBER 02, 2023

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.


Receiving Functions

Actual Behavior

An item is created with serial control attribute as 'At Receipt' in destination inventory organization. There is an internal requisition (IR) and internal sales order (ISO) for this item. The ISO is now shipped from shipping organization. The item has no serial control in shipping or source inventory organization.

User tried to receive the material, and it shows that receipt is created. But, the material is not getting delivered into the inventory. The item is stuck at 'Accept', and they are unable to enter serial number on the Lot/Serial Form of the receiving transaction form. Following error is thrown when try to enter the serial details.


Serial Number is invalid


1. Create an IR in destination inventory organization

2. Progress to create an ISO in source organization.

3. Complete booking and ship the material.

4. In the destination inventory complete the receipt using Receipt form.

5. For deliver transaction, go to 'Receiving Transaction' form and enter IR details. Click find.

6. Enter all Required details and go to Lot/Serial button.

7. Enter the serial details and see the error





To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.