Retropay Element Entry Is Incorrectly Costed To Payroll Suspense Account (Doc ID 2764968.1)

Last updated on JUNE 11, 2024

Applies to:

Symptoms

Some retro elements are being costed to the Payroll suspense account during the Costing process. The log file shows this is happening due to an invalid code combination; however, the same code combination is created successfully for other elements and assignments.

STEPS
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The issue can be reproduced at will with the following steps:

From HRMS Manager responsibility or equivalent: Navigate: Processes and Reports > Submit Processes and Reports > Single Request

1. Run Retropay (Enhanced) concurrent process, which creates retro element entries
2. Run Payroll Process
3. Run Costing process
4. Run Costing Detail Report and find that some retro elements have costed to the suspense account.
5. Review Costing log file and find message 'Invalid code combination'

Changes

Cause

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