ORA-20001 Unable To Call Fnd_ldap_wrapper.update_user
(Doc ID 2764993.1)
Last updated on JUNE 02, 2024
Applies to:
Oracle E-Business Suite Technology Stack - Version 12.1.3 to 12.2.10 [Release 12.1 to 12.2]Information in this document applies to any platform.
Symptoms
On : EBS 12.X version, Integrated with SSO. When trying to edit a user the following error occurs:
ERROR
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Unable to call fnd_ldap_wrapper.update_user due to the following Reason: ORA-20001
The following error was captured in FND_LOG_MESSAGES using Note 2682151.1 - How To Enable AFLOG Tracing
(set module to %oid%)
ERROR
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fnd.plsql.oid.fnd_oid_plug.getRealmDN: ERROR:ORA-31203: DBMS_LDAP: PL/SQL - Init Failed.
STEPS
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The issue can be reproduced at will with the following steps:
check for user in fnd user form
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, System Admin is not able to manage users from EBS
Changes
No known changes on EBS
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |