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ORA-20001 Unable To Call Fnd_ldap_wrapper.update_user (Doc ID 2764993.1)

Last updated on APRIL 06, 2021

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 to 12.2.10 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On : EBS 12.X version, Integrated with SSO. When trying to edit a user the following error occurs:

ERROR
-----------------------
Unable to call fnd_ldap_wrapper.update_user due to the following Reason: ORA-20001

 

The following error was captured in FND_LOG_MESSAGES using Note 2682151.1 - How To Enable AFLOG Tracing
(set module to %oid%)

ERROR
-----------------------
fnd.plsql.oid.fnd_oid_plug.getRealmDN: ERROR:ORA-31203: DBMS_LDAP: PL/SQL - Init Failed.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
check for user in fnd user form


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, System Admin is not able to manage users from EBS

Changes

 No known changes on EBS

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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