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R12: OIE: Credit Card Transactions Not Displaying in IExpense (Doc ID 2765467.1)

Last updated on JULY 07, 2021

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

After upgrade, Credit Card Loader Program creating duplicate cards after database character set conversion.
Credit Card Transactions exist in table ap_credit_card_trxns_all, but these transactions are not showing up in iExpense. Which means they can't be used on an expense report.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
After Database charaset set migration:
1. Run a Credit Card Transaction Loader and Validation Program.
2. Review the AP_CARDS_ALL & IBY_CREDITCARD tables.
3. Notice that duplicate cards has been created.
4. Credit Card Transactions cannot be seen in expense report creation.

 

 

 

Changes

Upgrade to from R12.1.x to R12.2.X.
Convert character set from US7ASCII to AL32UTF8 (Any conversion of character set should produce the same issue).

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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