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Lease Center Different Remaining Amount On Overview And Account Contract View (Doc ID 2765654.1)

Last updated on APRIL 22, 2021

Applies to:

Oracle Lease and Finance Management - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, Customer Service

ACTUAL BEHAVIOR
---------------
After patch 32559417:R12.OKL.C, In Lease Center different amounts are seen in Remaining Amount on Overview and Account >Contract View Tab using below navigation :

Lease Center> Overview > Amount Remaining
Lease Center > Account > Contract view :Remaining

EXPECTED BEHAVIOR
-----------------------
The expectation is that the Remaining amount should match

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Apply patch 32559417:R12.OKL.C
2. Remaining Amount on Overview and Account >Contract View Tab are different


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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