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Cannot Update GL Account in Adjustment Form Twice (Doc ID 2765670.1)

Last updated on MAY 16, 2023

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Though profile option "AR: Override Adjustment Activity Account Option" set to Y,
and GL Account Source in Receivables Activity = "GL Account Activity",
User cannot update "GL Account" in the Adjustment Form.

 

STEPS

1. Resp:Receivables
2. Create Receipt and Click Apply
3. Apply to transaction,and Click Adjustments with Activity and Type=Invoice
4. Click "Account,IDs" tab
5. User can update GL Account.
6. Move cursor in anywhere(create new adjustment row,choose another row etc) and back to GL Account.
7. GL Account is grayed out and user cannot update again

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
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References


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