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Sales Order Header Shows DRAFT Status And Allows Users To Progress Order Lines Successfully (Doc ID 2766573.1)

Last updated on APRIL 06, 2021

Applies to:

Oracle Order Management - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, Pick Release

ACTUAL BEHAVIOR
---------------
Sales order in Draft status got pick released

EXPECTED BEHAVIOR
-----------------------
Header is in DRAFT Status > Not yet BOOKED

STEPS
-----------------------
1. Responsibility: Order Management Super User
2. Quote Flow Status: DRAFT
    Header Workflow: Flow Process: USP Order Flow - Generic
3. XYZ Book - Order, Manual > Complete
    Book - Eligible > Complete
    Close - Order Close - Wait For Line Notified
4. Lines 1.1 through 10.1 > Waiting_Shipping
5. Delivery Assigned
7. Shipped and Invoiced
 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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