Serial Number Available in On-hand But Not Able To Reserve To SO- Wrong Reservation ID Stamped on Serial Number
(Doc ID 2767676.1)
Last updated on MAY 18, 2021
Applies to:Oracle Inventory Management - Version 12.2.5 and later
Information in this document applies to any platform.
On : 12.2.5 version, Reservations
Serial Number is available in on-hand screen but not able to reserve it to Sales order.
The issue can be reproduced at will with the following steps:
1. Query Sales Order
Navigation: Order Management -> Sales Order -> Query Order -> Go to Line Items Tab
2. At Line level, go to reservation form and try to reserve mentioned serial number
Navigation: Tools -> Scheduling -> Reserve
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