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Serial Number Available in On-hand But Not Able To Reserve To SO- Wrong Reservation ID Stamped on Serial Number (Doc ID 2767676.1)

Last updated on MAY 18, 2021

Applies to:

Oracle Inventory Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Reservations

ACTUAL BEHAVIOR
---------------
Serial Number is available in on-hand screen but not able to reserve it to Sales order. 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Query Sales Order

Navigation: Order Management -> Sales Order -> Query Order -> Go to Line Items Tab

2. At Line level, go to reservation form and try to reserve mentioned serial number

Navigation: Tools -> Scheduling -> Reserve

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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