My Oracle Support Banner

Intercompany Transaction Flows Missing After Customer Merge, Not Able To Do Any Internal Requisition (IR)/Internal Sales Order (ISO) Transactions (Doc ID 2767737.1)

Last updated on NOVEMBER 08, 2021

Applies to:

Oracle Inventory Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

Inventory Transactions

Actual Behavior

Intercompany transaction flows are missing after customer merge activity. If the user tries to update or create the flow, the system throws error.

The users are not able to do any IR/ISO transactions because of this data corruption.

Error

APP-FND-01206: This record already exists

Steps

The issue can be reproduced at will with the following steps:

1. Go to Intercompany Transaction flow Setup (Navigation : Inventory -> Setup -> Organizations -> Intercompany Transaction Flows)

2. Query required operating units

3. Go to Intercompany Relations

4. Add value and try to save. See the error 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.