Ability to Allocate Receipt to Future Pay for more than One Customer
(Doc ID 2767792.1)
Last updated on APRIL 12, 2021
Applies to:Oracle Lease and Finance Management - Version 12.2.5 and later
Information in this document applies to any platform.
Currently, if a customer operates under several different names, they will have separate customer account numbers. If the customer sends in one check to cover multiple account numbers, the receipt can only be allocated to one customer account. The cash rep has to reverse that receipt in AR Cash Applications> Receipt> Receipts and open up individual receipts and allocate to future pay.
The cash team would like the ability to place those funds on account for multiple customer accounts.
When they go into OLFM Inquiry> Manual> Receipts and search for that receipt, they want to be able to allocate to all the different contracts despite the customer accounts being different.
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