What Happens When User 'Rejects' Fulfilment Acceptance On a drop ship order /Regular Sales Order ?
(Doc ID 2767976.1)
Last updated on APRIL 30, 2021
Applies to:Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
Qn1: Customer is asking What happens when user 'Rejects' Fulfilment acceptance on a drop ship order?
When testing customer can see the sales order line gets closed, no AR invoice generated which is fine , but the Sales order header still shows a $$$ amount on it that customer is unsure how to reconcile ?
Qn2: Customer can see the sales order line gets closed, no AR invoice generated which is fine, but the Sales order header still shows $$$ on it . How to reconcile?
Qn3:When the rejection occurs what will happen to the $$ on the Sales order?and would there be a credit?
Qn4: Which table stores the Acceptance status, in the case of Reject ?
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