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What Happens When User 'Rejects' Fulfilment Acceptance On a drop ship order /Regular Sales Order ? (Doc ID 2767976.1)

Last updated on APRIL 30, 2021

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Qn1: Customer is asking  What happens when user 'Rejects' Fulfilment acceptance on a drop ship order?

Background
When testing customer can see the sales order line gets closed, no AR invoice generated which is fine , but the Sales order header still shows a  $$$ amount on it that customer is unsure  how to reconcile ?
 
Qn2: Customer can see the sales order line gets closed, no AR invoice generated which is fine, but the Sales order header still shows $$$ on it .  How to reconcile?

Qn3:When the rejection occurs what will happen to the $$ on the Sales order?and  would there be a credit?

Also

Qn4: Which table stores the Acceptance status, in the case of Reject  ?
 

Solution

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In this Document
Goal
Solution


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