Delivery Is Getting Unassigned When Changing Order Attributes Likes Schedule Ship Date, Customer PO, Etc
(Doc ID 2768555.1)
Last updated on APRIL 17, 2023
Applies to:
Oracle Shipping Execution - Version 12.2.10 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.10 version, Shipping Transactions form
ACTUAL BEHAVIOR
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After upgrading from 12.2.9 to 12.2.10, changing the schedule date for an order line that is "Released To Warehouse" causes the delivery detail to be removed from its assigned delivery.
This issue will also happen when changing other attributes like Customer PO, Ship Set, Freight Terms, etc.
EXPECTED BEHAVIOR
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Expect delivery not be removed when changing the schedule ship date.
STEPS
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The issue can be reproduced at will with the following steps:
1) Order Management Super User responsibility
2) Pick release an order with autocreate delivery and without pick confirm - Detail goes to "Released To Warehouse" and assigned to a delivery
3) Go to Order Organizer and change Schedule date
4) Return to Shipping Transactions and the line is still released to warehouse but off the delivery
Changes
The issue happens after upgrading from 12.2.9 to 12.2.10.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |