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Unassociated Task Cannot Be Created For Non-Serial Controlled Items (Doc ID 2768827.1)

Last updated on APRIL 14, 2021

Applies to:

Oracle Complex Maintenance, Repair, & Overhaul - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Production Planning

When trying to generate an Unassociated Task for a non-Serial controlled item,
Serial Number is required and an error occurred.
the following error occurs.

ERROR
-----------------------
'A value must be entered for Serial Number'.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in CMRO -> Navigate to Planning -> Visit
2. Query a Visit-> Search Visit Task
3. Create Unassociated Task
4. Enter all required info, click Apply
5. The Serial Number became Required


Cause

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In this Document
Symptoms
Cause
Solution
References


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