Asset Advanced Search From SSM Page Is Not Working As Expected
(Doc ID 2769053.1)
Last updated on MAY 07, 2021
Applies to:
Oracle Enterprise Asset Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Work Execution
ACTUAL BEHAVIOR
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A second search using asset advanced search yields no results, even though the search criteria is valid and there are assets that meet the criteria.
EXPECTED BEHAVIOR
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Asset advanced search should fetch results every time.
STEPS
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The issue can be reproduced at will with the following steps:
1. Maintenance Super User Responsibility > Asset Advanced Search Issue
In advanced search, enter search criteria: Asset Full Description Starts With "Caterpiller Mover", click Go, and results appear
2. Enter new search criteria: Asset Full Description Starts With "Mover" then Go.
Although there are assets that meet the search criteria, no results are returned.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |