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R12: CE: Unable To Search For Bank Details If Bank Name Contain Special Characters; "Search and Select: Bank Name" LOV PopUp Window Searches OK, But (Simple or Advanced) Search OAPage Does Not (Doc ID 2769142.1)

Last updated on AUGUST 11, 2021

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Unable To Search For Bank Details If Bank Name Contain Special Characters, like "ß" (Greek character for "Beta")

"Search and Select: Bank Name" LOV PopUp Window Searches OK, But (Simple or Advanced) Search OAF Page Does Not

Unable to update the Bank details.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. User in logged in using a custom responsibility NET_Payables Manager
  2. User select the "Bank and Bank Branch Maintenance" option in the Favorites menu in Oracle Applications Forms screen.
  3. In the Cash Management OAF Page - "Manage Banks and Branches" Simple Search
    1. User enters Bank Name = Spk Landsberg-Dießen and click LOV icon.
    2. LOV popup finding one (1) record with
      Bank Name = Spk Landsberg-Dießen | Country = Germany | Institution Type = Bank
  4. But, Back on the Simple Search the user click on [Go] in the Simple Search page and gets "No results found."

    ATTENTION:  Notice the Bank Name has special Character "ß" (Greek character for "Beta")

     

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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