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Advanced Asset Search Results In Error When Clicking Asset Number (Doc ID 2769434.1)

Last updated on APRIL 21, 2021

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to click on Asset Number link in the Asset Number Advanced Search page, the following error occurs.
The error only exists for some organizations. Other organizations work fine.


ERROR

Error Page
  Exception Details. oracle.apps.fnd.framework.OAException: java.lang.NullPointerException at
  oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912) at
  oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:636) at
  oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWeb
  BeanContainerHelper.java:252) at
  oracle.apps.fnd.framework.webui.beans.layout.OATableLayoutBean.processRequest(O
  ATableLayoutBean.java:353) at
  oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWeb
  BeanHelper.java:992) at
  oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWeb
  BeanHelper.java:959) at
  oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:679) at
  oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252) at


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User.
2. Click on Assets tab.
3. Go to Advanced Search page.
4. Enter Asset Group criteria.
5. Click on Asset Number link.
6. Receive the aforementioned error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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