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'Invalid Installed Base Instance for the Item in the Service Order' Error Received In Bulk Receive page (Doc ID 2769812.1)

Last updated on JULY 12, 2021

Applies to:

Oracle Depot Repair - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
When trying to receive an item using the Depot Repair Bulk Receive, the following error occurs:


ERROR
---------------
Invalid Installed Base Instance for the Item in the Service Order

 

STEPS TO REPRODUCE
---------------
1. Log in with Depot Repair Manager responsibility.

2. Open Bulk Receive page.

3. Enter account, serial number, item, quantity and click Process button.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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