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RMA Line Flow - Return with Receipt Only, No Credit and RMA Line Flow - Return for Credit with Receipt. Both error in OM if the tax rules are not created with LTE Brazilian Localization Tax (Doc ID 2769973.1)

Last updated on DECEMBER 12, 2022

Applies to:

Oracle Order Management - Version 12.2.7 and later
Information in this document applies to any platform.


Error to create a RMA using Line Flow - Return with Receipt Only, No Credit

We are creating a RMA by copy process from a invoiced sales order but is unsuccessful.
The RMA transaction type is reconfigured like "Line Flow - Return with Receipt Only, No Credit". The error message refers to Brazilian Localization Tax, but this module is configured correctly. We are invoicing normally without error, so the RMA shouldn't end in error.

We did other test using line flow "Line Flow - Return for Credit with Receipt" and that other one is working well.


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