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Customer Merge Error: AR_CMGT_ACCOUNT_MERGE.TRX_SUMMARY_ACCOUNT_MERGE (Doc ID 2770233.1)

Last updated on APRIL 27, 2021

Applies to:

Oracle Trading Community - Version 12.1.3 and later
Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

The concurrent request for Customer Merge (RAXMRG), the following error occurs.

ERROR
-----------------------
AR.AR_CMGT_ACCOUNT_MERGE.TRX_SUMMARY_ACCOUNT_MERGE
Updating table AR_TRX_SUMMARY
Updating table AR_TRX_SUMMARY

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Using Receivables Responsibility
2. Complete the account merge form with the From and To Accounts.
3. Save the screen
4. Submit the merge request using the button that appears on the form after the save is done.
5. Review output report and log file generated by concurrent request.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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