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Usage Rules are not Getting Assigned when Updating the Profile Class Multiple Times (Doc ID 2770894.1)

Last updated on JUNE 09, 2021

Applies to:

Oracle Credit Management - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

When changing profile classes on a customer multiple times, or trying to cascade the credit usage rule assigned to the profile class, the credit usage rules are not assigning correctly. The credit usage rule is not changing as per the profile class assigned.

Expectation - regardless of the number of times you change a customer's profile class, the credit usage rules should follow

Steps to reproduce

Setup 3 Profile Classes with differing currencies.

1) CLASS1 to CLASS2
CLASS2 credit usage rules got assigned and CLASS1 one got removed

2) CLASS2 to CLASS3
CLASS3 credit usage rules got assigned and CLASS2 rules got removed

3) CLASS3 to CLASS1
CLASS3 credit usage rules got removed but CLASS1 rules not assigned.
The currency did not change which is expected.

 

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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