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ANSI System Extract Incorrectly Pulled Ex-Employee as Dependent Of Another Employee (Doc ID 2771362.1)

Last updated on MAY 03, 2021

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Batch Processing / Reporting / Extract

Actual Behavior:
ANSI System Extract incorrectly pulled Ex-Employee as Dependent of Employee.

Employee enrolled in Medical Benefit ‘HSA Advantage Plan Employee Plus Child(ren)’ from 01-JAN-2014.
Employee covered Child, from 01-JAN-2014 who is also an Ex-employee.
Anthem Extract incorrectly pulled another Ex-Employee as Dependent of Employee is not covered under Employee.


Expected Behavior:
Expected Result: Ex-Employee Records should NOT be pulled in Extract Output file.


Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Voided/Reprocessed latest ‘Open 01-JAN-2021’
2. Run Extract
3. Run Write Results
  - See ex employee is still pulled

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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