iReceivables External User Getting Access to Other Customer Account If the Contact First and Last Name Is the Same (Doc ID 2771646.1)

Last updated on JUNE 21, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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If a customer registers with the same first and last name, is able to access different customer accounts.

EXPECTED BEHAVIOR
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User to only have access to the customer they registered

STEPS TO REPRODUCE:

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1. Create a user for an account with iReceivables Self Registration

2. Create another user with a different email but the same name
3. Go to iReceivables and login as the external user's email you just registered and see that the user is able to access the first user's customer account

Changes

Cause

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