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Application Creating Duplicate Sales Order Lines In Release Management Orders. (Doc ID 2771812.1)

Last updated on SEPTEMBER 20, 2021

Applies to:

Oracle Release Management - Version 12.1.3 and later
Information in this document applies to any platform.


Qn1:The Application is Creating Duplicate Sales Order Lines in Release Management Orders.
Qn2:When we tested we found that changing the rules to 'ATS Disposition Code' as
'Remain on File with Reconciliation' stopped the creation of duplicates.

However, before that we determined that the reason that the duplicates
triggered was that we had release lines with a start date prior to the
Horizon Start date.
We attempted to manually correct another release to see if we could correct
the data and we encountered an error in the Workbench that would not allow us
to adjust the start date for the release line.

The rules have been in place since 2015. At this point our concern is making
a change to a processing rule that has been in place since 2015.
If the correction is to use ATP Prehorizon predisposition Horizon Remain on
file With Reconciliation then we can adapt, but we need to know exactly what
the impact will be. We need a good explanation of the difference when we use
this setting. We moved away from Reconciliation because it dropped lines.

Why would RLM allow release lines to be loaded and processed with Start dates
prior to the Horizon Schedule Start Date? This is the condition that caused
the duplication.

If I attempt to try this with a release that is loaded the UI is smart enough
to check and prevent this (see Attachment). I can¿t set the Start Date to any
date prior to 15-MAR-2021. Why is one allowed and not the other?


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