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Is The Serial Number Field In The Returns Portal Multi Org? (Doc ID 2771987.1)

Last updated on APRIL 29, 2021

Applies to:

Oracle Depot Repair - Version 12.2.6 and later
Information in this document applies to any platform.


Qn1:Is the serial number field in the returns portal multi org?
Qn2:Returns Portal is used as a central place to enter all returns across all orgs in the company. The agents that are entering the returns are coming from Sales and they use one responsibility to complete the task of the return.
What can be done so that the Serial Number LOV does not filter values based on the current organization set in CSD_DEF_REP_INV_ORG profile?


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