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Error When Attempting to Roll Back QuickPay: APP-PAY-07508 Undo rule failure for action name QuickPay Run (Doc ID 2772361.1)

Last updated on APRIL 28, 2021

Applies to:

Oracle Payroll - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to roll back (delete) a Quick Pay for an employee, an error is displayed on the Quick Pay form.

ERROR
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APP-PAY-07508 Undo rule failure for action name QuickPay Run
Cause: The rollback or mark for retry of an individual assignment action for an action of Quickpay run is not allowed.
Action: Either rollback/mark for retry the entire payroll action or do not perform either action.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

From HRMS Manager or equivalent responsibility:

1. Navigate to the QuickPay form: People > Enter and Maintain > query for employee > Assignment > Others > QuickPay
2. Find the QuickPay to roll back and click on the red X icon in the toolbar.  Save.  Error received.




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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