Unable to Make Credit Card Payment on New Card and New Invoices after Upgrade to 12.2.9
(Doc ID 2772403.1)
Last updated on MAY 20, 2024
Applies to:
Oracle iReceivables - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
After upgrading from R12.1.3 to R12.2.9, you are unable to use a new credit card to pay invoices created in 12.2.9. After clicking on the PAY button, the following error is returned:
## Detail 0 ##
java.lang.NullPointerException
at
oracle.apps.ar.irec.accountDetails.pay.webui.PaymentFormCO.insertPaymentAudit(PaymentFormCO.java:1173)
Steps to Reproduce
Responsibility - iReceivables 2.0 Internal
Customer Search> Select All Accounts
Click on the Receivables Balance
Select an Invoice, click Pay
Enter new credit card press apply
Error happens.
NOTE: Issue also happens with iReceivables Account Management
Changes
Upgrade to Release 12.2.9
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| 1. Bug Summary |
| 2. Fixed Files |
| 3. Recommended Patches |
| 4. Solution Steps |
| References |