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Unable to Make Credit Card Payment on New Card and New Invoices after Upgrade to 12.2.9 (Doc ID 2772403.1)

Last updated on APRIL 28, 2021

Applies to:

Oracle iReceivables - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

After upgrading from R12.1.3 to R12.2.9, you are unable to use a new credit card to pay invoices created in 12.2.9.  After clicking on the PAY button, the following error is returned:


## Detail 0 ##
java.lang.NullPointerException
at
oracle.apps.ar.irec.accountDetails.pay.webui.PaymentFormCO.insertPaymentAudit(PaymentFormCO.java:1173)

Steps to Reproduce

Responsibility - iReceivables 2.0 Internal
Customer Search> Select All Accounts
Click on the Receivables Balance
Select an Invoice, click Pay
Enter new credit card press apply
Error happens.

NOTE: Issue also happens with iReceivables Account Management

Changes

 Upgrade to Release 12.2.9

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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