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System Administrator Unable To Update Schedule On Request Set Scheduled By Another User (Doc ID 2772461.1)

Last updated on APRIL 28, 2021

Applies to:

Oracle Concurrent Processing - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, Request Sets

System Administrator Unable to Update Schedule on Request Set Scheduled by Another User

Using the System Administrator responsibility, unable to update Schedule on Request Set Scheduled by another User.

Still able to update schedule on individual Requests, but Request set Schedule screen is read-only.

Only the user who submitted the Request set can update the schedule.

Issue occurs every time another user attempts to update a scheduled request from another user.



Workaround available:

System Administrator must cancel the original request set and re-schedule.



Error Codes
---------------------------------------------------
FRM-40200: Field is protected against update.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.  User A creates a request set.

2.  Save.

3.  User A schedules request set.

4.  User B with same responsibility assigned as User A then navigates to request set to update Schedule Date.

5.  FRM-40200 error is generated.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
User must contact System Administrator each time a request set needs to be rescheduled for a request submission.  System Administrator only option is to reschedule request.

Changes

 Applied Jan 2019 security patches.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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