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Getting Unexpected Error In Create Clause Page While Import Text On Contracts Term Library (Doc ID 2773048.1)

Last updated on MAY 21, 2021

Applies to:

Oracle Service Contracts - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Service Authoring

When attempting to import text in Create Clause page, the following error is displayed:

ERROR
-----------------------
You have encountered an unexpected error. Please contact your system admin for assistance

Exception details shows:

## Detail 0 ##
java.lang.NoSuchMethodError: org.owasp.validator.html.CleanResults.getErrorMessages()Ljava/util/ArrayList;
at oracle.apps.fnd.framework.webui.OAAttachmentUtils.scanStringForXSS(OAAttachmentUtils.java:2155)
at oracle.apps.fnd.framework.webui.OAMessageRichTextEditorHelper.getFilteredContent(OAMessageRichTextEditorHelper.java:448)
at oracle.apps.fnd.framework.webui.OAMessageRichTextEditorHelper.getParameterValue(OAMessageRichTextEditorHelper.java:422)
at oracle.apps.fnd.framework.webui.OAWebBeanFormElementHelper.processFormAttribute(OAWebBeanFormElementHelper.java:463)
at oracle.apps.fnd.framework.webui.OAWebBeanFormElementHelper.processFormDataAfterController(OAWebBeanFormElementHelper.java:379)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormData(OAWebBeanHelper.java:889)
at oracle.apps.fnd.framework.webui.beans.message.OAMessageRichTextEditorBean.processFormData(Unknown Source)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormDataIndexedChildren(OAWebBeanHelper.java:1237)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormDataChildren(OAWebBeanHelper.java:1193)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormDataChildren(OAWebBeanHelper.java:1187)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormData(OAWebBeanHelper.java:890)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormData(OAWebBeanContainerHelper.java:732)
at oracle.apps.fnd.framework.webui.beans.layout.OACellFormatBean.processFormData(Unknown Source)

.
.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Service Contracts Setup (Global)
2. Setup >> Contracts Terms library
3. Clauses >> Create Clause
4. Import Text shows the above error.


Cause

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In this Document
Symptoms
Cause
Solution
References


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