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Asset Advanced Search Not Working For Assets When Searching By Asset Description (Doc ID 2773421.1)

Last updated on MAY 18, 2021

Applies to:

Oracle Enterprise Asset Management - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.10 version, Work Execution

When attempting to use advanced search and use Description contains, the following error occurs.

Add another criteria


If another criteria is added, search is working
The same is working in 12.1.3 without adding another search criteria


The issue can be reproduced at will with the following steps:
1. [R] Maintenance Super User
2. Click on Assets tab
3. Click on “Advanced Search” button
4. Next to “Add Another” field, select “Asset Description” from list of values Enter search criteria (Contains = MARKET
5. Hit “Go” button and observe message

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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