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Process Recovery form showing details based on Ship To location whereas requirement is to show details based on Bill to Location (Doc ID 2773822.1)

Last updated on MAY 04, 2021

Applies to:

Oracle Financials for India - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Process Recovery form showing details based on Ship To Registration number

EXPECTED BEHAVIOR
-----------------------
Process Recovery form should show details based on Bill to Registration number

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
a) Create a PO with different ship to and bill to
Ship to Location "A" ,Bill to location "B"
Example : Registration number Ship to : "1234" Bill to : " 5678"
b) In India tax Details ship to location is defaulting
c) Change the same to Bill to
d) Create a receipt of the same
e) Navigate to process recovery form
f) Provide the registration number as "1234" and query and see the receipt is being fetched

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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