Quick Retropay (Enhanced) and Retropay (Enhanced) Complete with Error, But No Error Message is in the Log
(Doc ID 2774124.1)
Last updated on JUNE 08, 2021
Applies to:Oracle Payroll - Version 12.1.3 and later
Information in this document applies to any platform.
Quick Retropay (Enhanced) and Retropay (Enhanced) concurrent processes complete with error status; however, there are no error messages in the log file. Also, no assignments are processed by the program.
STEPS TO REPRODUCE
From HRMS responsibility:
- Navigate: Processes and Reports > Submit Processes and Reports > Single Request > select Quick Retropay (Enhanced) or Retropay (Enhanced) and enter parameters.
- Check process status: View > Requests. See process with status 'Error'
- Click on View Log and review the log file, but there are no errors.
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