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Wrong Approval Rule Selected For Mass Settlement Claims (Doc ID 2774197.1)

Last updated on MAY 05, 2021

Applies to:

Oracle Trade Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, CLAIMS

ACTUAL BEHAVIOR
---------------
Wrong Approval rule selected for Mass settlement claims.

In the request for approval page, correct approval rule is getting selected but after submitting for approval, different approval rule is selected.


Steps:
---------
1. Oracle Trade Management > Administration > Approval Rules
2. Create Claim Mass Settlement approval rule
3. Goto Claim Mass Settlement, create a new Group by selecting Claims / Transactions
4. Change the Claim Type
5. Submit for Approval

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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