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Concurrent Program "HRI Load All Supervisor Hierarchies" (HRISUPCR) ends up in error "ORA-00001: unique constraint (HRI.HRI_CS_ASGN_SUPH_EVENTS_U1) violated" (Doc ID 2774614.1)

Last updated on MARCH 14, 2022

Applies to:

Oracle HR Intelligence - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.2 version, Install/Implementation

Executing the Concurrent Program: HRI Load All Supervisor Hierarchies (HRISUPCR), ends up in error with below error captured in the error log.

Error happens in the Child process "HRI Load Supervisor Change Events"

 

Error Message:

---------------------

+---------------------------------------------------------------------------+
Human Resources Intelligence: Version : 12.1

Copyright (c) 1998, 2013, Oracle and/or its affiliates. All rights reserved.

HRI_CS_ASGN_SUPH_EVENTS_CT: HRI Load Supervisor Change Events
+---------------------------------------------------------------------------+

Current system time is 27-APR-2021 09:19:14

+---------------------------------------------------------------------------+

**Starts**27-APR-2021 09:19:15
**Ends**27-APR-2021 09:20:13
ORA-00001: unique constraint (HRI.HRI_CS_ASGN_SUPH_EVENTS_U1) violated
+---------------------------------------------------------------------------+

 

ERROR
-----------------------
ORA-00001: unique constraint (HRI.HRI_CS_ASGN_SUPH_EVENTS_U1) violated


STEPS
-----------------------

The issue can be reproduced at will with the following steps:

1. Login using "US HRMS Manager" Responsibility.

2. Navigate to Processes and Reports --> Submit Processes and Reports

3. In the launched form, Select the value "Single Request" and Click on the "Ok" button.

4. In the launched form, Query the Concurrent Program "HRI Load All Supervisor Hierarchies" and give the value for the necessary parameters and submit the program.

5. Now navigate to Processes and Reports --> View Requests.

6. In the launched form, click on "Find" button and in the launched form, Observe that the above submitted concurrent process has ended up in error.

7. Select the request ended up in error and click on the "View Log" button.

8. Opened up log points to the Child process "HRI Load Supervisor Change Events", being errored out.

9. Select the request against the Child Process "HRI Load Supervisor Change Events", which is in error status and click on the "View Log" button.

10. Observed that in the opened up log, above mentioned error message is captured.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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