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'Configure And Run Effort Report Templates' Does Not Work After Operating System and Database Upgrade (Doc ID 2774963.1)

Last updated on MAY 10, 2021

Applies to:

Oracle Labor Distribution - Version 12.1.3 and later
Information in this document applies to any platform.


Labor Distribution: Configure and Run Effort Report Templates does not work after upgrading operating system (OS) to OEL7 and database (DB) to 19c

Parameters are entered for the report, but upon review, all the parameters are blank and the report does not process any employees because the parameters are null.

The issue can be reproduced at will with the following steps:
1. Navigation: Labor Distribution SuperUser Responsibility > Configure and Run Effort Report Templates
2. Search for template
3. Select Template
4. Enter Parameters
5. Click Continue
6. On confirmation screen, parameters are all blank
7. Submit report and it returns 0 size report


Upgraded operating system (OS) to OEL7 and database (DB) to 19c


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