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Not Able To Select The Different Context Value At Claims Lines Level For Closed Claims (Doc ID 2775254.1)

Last updated on JUNE 18, 2021

Applies to:

Oracle Trade Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms



On :  12.2.6 version, CLAIMS

ACTUAL BEHAVIOR  
---------------
Not able to select the different context value at claims lines level for closed DEDs  

EXPECTED BEHAVIOR
-----------------------

Expect to be able to select diffrent context for closed claims as well


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Applications
2. Go to responsibility Oracle Trade Management User
3. Navigate to Claims >Open Claim in Closed Status
4. Under Non Promotional Tab
See No Context Value

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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