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How Can Order Progress To Closed With Existing Open Order Lines? (Doc ID 2775511.1)

Last updated on MAY 20, 2021

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


Order line 1.1 was cancelled.
Order line 2.1 was entered and progressed to Awaiting Shipping status.
Order header progressed to a Closed status.

Why did the order close when there exists an open order line?


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