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Oracle Payments "Submit Offline Transactions" Program Completes in Error Status When There Are No Records To Process (Doc ID 2775776.1)

Last updated on MAY 12, 2021

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, FC Core

ACTUAL BEHAVIOR
---------------
The concurrent request program "Submit Offline Transactions" shows Completed in Error status when there are no pending records to process.


EXPECTED BEHAVIOR
-----------------------
Expect this process to complete in normal status if there are no records to process.

STEPS
-----------------------

The issue can be reproduced at will with the following steps:

Funds Capture Process Manager responsibility
Run the Submit Offline Transactions program
No transactions to be processed and see the concurrent request shows status Completed Error

Cause

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In this Document
Symptoms
Cause
Solution
References


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